At Bulkso, we aspire to offer you a shopping experience that exceeds your expectations. We understand that sometimes, an item just doesn’t work out. Our return policy is designed with your convenience and satisfaction in mind.
Easy 20-Day Returns
- Time Frame: You have 20 days from the date of delivery to decide if an item is right for you.
- We want to make sure you have enough time to try on and assess your purchase.
How to Return
- Contact Us: Send us an email at [email protected] to initiate your return.
- Please include your order number and the reason for the return.
- Our customer service team will provide you with all the necessary details.
- Prepare the Package: Place the item(s) in their original packaging.
- Ensure that the items are in their original condition, unworn and with tags attached.
- Ship It Back to Us: Use the return label provided to send the item(s) back.
- A nominal shipping fee will be deducted from your refund.
Refunds
- Processing: Once we receive your returned item(s), we will inspect them and process the refund.
- Refunds will be credited to the original method of payment.
- Allow us to take up to 10 business days to process your refund after the item(s) have been received.
Our Guarantee
- Quality Assurance: We guarantee the quality of our products.
- If you receive a damaged or defective item, the return shipping cost is on us.
- Continuous Support: Our customer service team is here to assist you throughout the return process.
- Your satisfaction is our top priority.
Exchanges
- Simple & Direct: If you wish to exchange an item for a different size or color, please return the original item and place a new order.
- We ensure that exchanges are straightforward and customer-friendly.
At Bulkso, we’re dedicated to ensuring that every aspect of your shopping experience is delightful. If your purchase isn’t quite right, we’re here to make things right.